This Privacy Policy explains how pkr36 collects, uses, stores and protects your personal data when you visit pkr36.cam or use our online casino and sports betting services. We are committed to handling your information with transparency and care.
pkr36 ("we", "us", "our", "the Platform") operates the website accessible at pkr36.cam and provides online casino and sports betting services. We understand that when you entrust us with your personal information, you expect it to be treated responsibly, securely and in accordance with applicable privacy standards.
This Privacy Policy describes in detail the categories of personal data we collect from users ("you", "your", "Player"), the purposes for which we process that data, the basis on which we do so, and the rights available to you in relation to your personal information.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which form part of the legal framework governing your use of pkr36. By creating an Account or continuing to use pkr36.cam, you acknowledge that you have read and understood this Privacy Policy.
Note for Pakistani users: pkr36 is not licensed, approved or regulated by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani authority. This Privacy Policy is not subject to Pakistani data protection regulation unless independently applicable. Players in Pakistan are responsible for understanding their local legal obligations.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and financial information. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, pkr36. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller under a contractual agreement. |
| "KYC" | Know Your Customer — identity verification procedures required for regulatory compliance. |
| "Cookies" | Small data files stored on your device by a web browser to remember preferences and session information. |
| "Account" | A registered Player profile on pkr36.cam. |
pkr36 acts as the Data Controller for the Personal Data collected and processed through pkr36.cam. As Data Controller, we are responsible for ensuring that your data is handled in accordance with applicable data protection standards and this Privacy Policy.
If you have any questions about how we handle your Personal Data, or wish to exercise any of your data rights set out in Section 11, please contact us using the details provided in Section 15 of this Policy.
Operator Disclosure: pkr36 is not regulated by any Pakistani authority. The operator's licensing jurisdiction, where applicable, governs the data protection standards applied to this platform. Details of the operator's jurisdiction are available upon request via the support channel.
We collect Personal Data that you voluntarily provide to us when you register an Account, complete KYC verification, make deposits or withdrawals, contact our support team, or participate in promotions. This includes:
When you access pkr36.cam, we automatically collect certain technical information through cookies, log files and similar technologies, including:
In limited circumstances, we may receive Personal Data about you from third parties, including:
pkr36 processes your Personal Data only for specific, lawful and legitimate purposes. The primary purposes for which we use your data are set out in the table below:
| Purpose | Detail |
|---|---|
| Account management | Creating, maintaining and managing your Player Account, including authentication, account preferences and communication preferences. |
| KYC / AML compliance | Verifying your identity and address to comply with anti-money-laundering and fraud-prevention obligations applicable to the platform's operating licence. |
| Transaction processing | Processing deposits and withdrawals, reconciling payments and managing PKR-denominated balances. |
| Platform delivery | Providing access to games, sports betting markets, promotions and other features of the pkr36 platform. |
| Customer support | Responding to enquiries, resolving complaints and providing assistance via live chat and email. |
| Responsible gambling | Monitoring gameplay patterns to identify signs of problem gambling and facilitating the use of self-exclusion, deposit limits and other responsible gambling tools. |
| Security & fraud prevention | Detecting and preventing fraud, money laundering, multi-accounting and other prohibited conduct. |
| Platform improvement | Analysing aggregate usage data to improve site performance, user experience and product development. |
| Legal obligations | Complying with legal, regulatory and reporting obligations applicable to the operator's licensing jurisdiction. |
We do not sell your Personal Data. pkr36 does not sell, rent or trade your personal information to third parties for their own marketing or commercial purposes.
Where applicable data protection law requires a legal basis for processing Personal Data, pkr36 relies on the following:
pkr36 does not sell your Personal Data. We may share your data with third parties only in the following circumstances:
We engage third-party service providers who process data on our behalf and under our instruction, including payment processors, identity verification services, cloud infrastructure providers, customer support platforms and analytics services. All such processors are contractually required to handle your data securely and only for the purposes for which it was shared.
We may disclose your Personal Data to regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, judicial order or regulatory directive. Such disclosures are made strictly to the extent required by the applicable legal obligation.
In the event of a merger, acquisition, reorganisation or sale of all or part of pkr36's business assets, your Personal Data may be transferred to the successor entity as part of that transaction. We will notify affected users of any such transfer and the applicable privacy terms.
We may disclose Personal Data where necessary to prevent fraud, enforce our Terms & Conditions, protect the rights and safety of pkr36, its users or third parties, or to investigate and respond to suspected illegal activity.
pkr36 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, accounting, reporting or regulatory requirements.
The retention periods we apply are guided by the following principles:
Upon expiry of the applicable retention period, your Personal Data is securely deleted or anonymised in accordance with our data disposal procedures.
pkr36 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security measures include:
Your responsibility: No technical security measure is infallible. You are responsible for maintaining the confidentiality of your Account login credentials. Use a strong, unique password for your pkr36 Account and do not share it with any third party. Report any suspected unauthorised access to our support team immediately.
pkr36 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security and analyse platform usage. By continuing to use pkr36.cam, you consent to our use of cookies as described in this section.
Most web browsers allow you to control cookie storage through browser settings. You can typically choose to block or delete cookies, though doing so may affect the functionality of pkr36.cam. Consult your browser's help documentation for instructions on managing cookies on your specific device or browser version.
Subject to applicable data protection law and the conditions under which those rights apply, you may have the following rights in relation to your Personal Data held by pkr36:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your Account.
Request deletion of your Personal Data, subject to our legal retention obligations (e.g., KYC and AML records cannot be deleted earlier than legally required).
Request that we limit how we use your data in specific circumstances, such as while a dispute is being resolved.
Request your Personal Data in a structured, machine-readable format where technically feasible and where the legal basis for processing was consent or contract.
Object to processing based on legitimate interests, including profiling, where your individual circumstances override our legitimate basis.
To exercise any of the above rights, please contact us using the details in Section 15. We will respond to valid requests within the timeframe required by applicable law. We may need to verify your identity before processing a data rights request.
Right to Withdraw Consent: Where we process your data based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
pkr36 operates internationally and may process or store your Personal Data in countries outside your country of residence, including countries that may not have data protection laws equivalent to those in your home jurisdiction.
Where your Personal Data is transferred to a third country, we take appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection standards. These steps may include contractual obligations imposed on recipients, adequacy assessments or other recognised transfer mechanisms.
By using pkr36.cam, you acknowledge that your Personal Data may be transferred and processed outside your country of residence, including outside Pakistan.
pkr36 is strictly an adults-only platform. We do not knowingly collect Personal Data from persons under the age of 18, or under the higher minimum age required by the operator's or license jurisdiction's regulations. If you are under the applicable minimum age, you must not use pkr36.cam or provide any personal information to us.
If we become aware that we have inadvertently collected Personal Data from an under-age person, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has created an Account on pkr36, please contact us immediately via the details in Section 15.
pkr36 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform operations. The "Last Updated" date at the top of this document will be revised whenever material changes are made.
Where changes are material, we will make reasonable efforts to notify registered Players via email or through a prominent notice on pkr36.cam prior to the changes taking effect. Your continued use of the platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
We recommend reviewing this Privacy Policy periodically to remain informed of how we handle your Personal Data.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the pkr36 Data Support team using the details below. All contact details are plain text only — they are not clickable links.
[email protected] — plain text, not a clickable link. Copy and paste this address into your email client. Please include "Privacy Request" in the subject line together with your registered email address.
Available 24/7 via the live chat widget when logged into your Account. For data rights requests, please use the email channel above to ensure a written record of your request.
We aim to acknowledge all data-related queries within 5 business days and to resolve substantive requests within the timeframe required by applicable law. Where we are unable to fulfil a request — for example, due to legal retention obligations — we will explain the reasons in writing.
// privacy commitments
A summary of how pkr36 approaches your privacy in plain English. Always refer to the full Policy above for binding detail.
pkr36 does not sell, rent or trade your personal information to third parties for their own commercial purposes. Your data is used only to operate your Account and improve your experience on the platform.
Every page and every transaction on pkr36.cam is protected by TLS/SSL encryption. Data transmitted between your device and our servers is secured against interception — look for the padlock in your browser address bar.
You have the right to access, correct, delete or restrict the use of your Personal Data. Submit a request to our support team and we will respond within the timeframe required by applicable law.
We collect only the Personal Data we need: identity verification, transaction processing, customer support, responsible gambling monitoring and platform security. Nothing more.
KYC and transaction records are retained for the legally required minimum — typically five years. After that, data is securely deleted or anonymised. We don't keep your information longer than necessary.
We explain exactly which types of cookies we use and why. Essential cookies keep the platform secure and functional; analytics cookies help us improve the experience. You can manage non-essential cookies via your browser settings.
// explore pkr36
Our support team is available around the clock to answer data and privacy queries. You can also review our full Terms & Conditions or Responsible Gambling page for more context on how pkr36 operates.